From the moment a potential student calls, visits, or hits your website, retention replaces recruitment. Keeping inquiries interested and moving them from application through graduation is the basic goal of retention. From the moment they make an inquiry and you fail to follow up with that inquiry, you begin to lose them. Interact has research methods and years of experience that help you to develop retention solutions to convert inquiries to students, and students to graduates.
This file is a graphically illustrated diagram of the increasing difficulty of retention of college students beginning from their first inquiry until graduation. It helps to identify the areas of college personnel that can most effectively deal with issues faced by students over time, and thereby decrease the number of students that fail to follow through to graduation.